How to Explain a Computer Problem Over the Phone (and Why Some Faults Are Hard to Diagnose Remotely) We get a lot of calls from people who say something like, “My computer’s doing a weird thing, can you tell me what’s wrong?” We’d love to give a quick answer every time. Sometimes we can. Often, […]
Author Archives: Ray Lee
How Businesses Can Reduce IT Costs Without Buying Cheap Computers
How Businesses Can Reduce IT Costs Without Buying Cheap Computers When a business needs five new laptops, the easiest way to compare them is usually by price. One model costs $1,100. Another costs $1,400. A third costs $1,800. It is tempting to assume that choosing the $1,100 option saves the business $3,500. That calculation can […]
How Small Businesses Can Protect Customer Information Online
How Small Businesses Can Protect Customer Information Online Every small business collects some form of customer information; whether it’s a local shop, a service provider, or a short-term rental host. Names, email addresses, phone numbers, payment details and booking history all pass through the systems. That makes protecting this information a core part of running […]
1,000+ Reviews and Counting: Why Customers Continue To Trust Advanced Computers
1,000+ Reviews and Counting: Why Customers Continue to Trust Advanced Computers Advanced Computers has passed 1,000 customer reviews across Google and NoCowboys. Here are the themes that come through in recent customer feedback, from communication and turnaround times to difficult repairs and data recovery. Advanced Computers has reached a milestone of 1,011 customer reviews across […]
How to Recognise Phishing Attacks and What to Do After Clicking a Phishing Link
How to Recognise Phishing Attacks and What to Do After Clicking a Phishing Link What is Phishing? Phishing is a scam where an attacker impersonates a trusted organisation or person — by email, text, or phone — to trick you into handing over credentials, payment details, or system access. If you’ve clicked a suspicious link, […]
What Is Microsoft 365? A Practical Guide for Auckland Users
What Is Microsoft 365? A Practical Guide for Auckland Users Quick Answer Microsoft 365 is Microsoft’s subscription-based productivity service, giving you ongoing access to Word, Excel, PowerPoint, Outlook, Teams, OneNote, and OneDrive, plus AI features through Copilot. Plans range from Basic (web-only) through Personal, Family, and several Business tiers, and rather than buying software once, […]
How AI Engineers Can Choose the Right Computer for Their Work
A computer can look powerful on paper and still be the wrong machine for AI work. The usual comparison points—processor generation, screen quality, battery life—only tell part of the story. An AI engineer may also need to run local models, hold large datasets in memory, build inside several containers or keep a GPU busy for […]
AMD vs Intel Beyond the Specs – What Computer Repair Technicians Actually See
AMD vs Intel Beyond the Specs – What Computer Repair Technicians Actually See If we had to choose between AMD and Intel for an everyday laptop owner who does a bit of gaming, we’d lean towards AMD. That’s our repair-bench view, not a benchmark-site verdict. The reason isn’t that AMD processors are automatically more reliable or […]
How to Keep Business Computers Reliable for Daily Operations
How to Keep Business Computers Reliable for Daily Operations Every business depends on computers in one way or another. They process orders, store customer information, manage accounts, handle emails, run business software, and support day-to-day communication. When a computer suddenly stops working, even for a few hours, it can interrupt work, delay customer service, and […]
When a Water-Damaged Laptop Couldn’t Be Saved, We Found the Best Solution
When a Water-Damaged Laptop Couldn’t Be Saved, We Found the Best Solution Water damage is one of the most unpredictable laptop problems we see. Some devices can be repaired with minimal component replacement, while others develop multiple hardware failures that become apparent during testing. This case study shows why repairing a water-damaged laptop isn’t straightforward […]










