IT Support Plans

For organisations with 10 or more computers / workstations, we recommend Managed Support from Result IT.

Computers and technology are integral to the operations of most businesses in New Zealand. While the technology a business owner has at their disposal makes like easier than ever before, it can also create a real nightmare when things go wrong.

The business support team at Advanced Computers understands the needs of businesses. We know that business owners are looking for ways to use technology to work smarter and improve the bottom line. We also know that businesses can’t afford down time from their IT systems and are looking for a reliable partner that will support them and ensure that technology is enhancing their business, not restricting it.

Preventative maintenance & network health checks

Just like a car, computers, servers and other IT systems require regular maintenance and health checks to ensure trouble free operation and prevent expensive outages and downtime. It is better to pay a little every month to keep your IT systems in good shape than to ride your luck and be hit with a catastrophic failure that is not only expensive to fix, but also costs your business dearly through lost productivity.

On-call support – Phone / Remote / Onsite

In addition to preventative maintenance, it is also important for a business to have an IT partner to call on for IT support on a day to day basis. When a problem needs to be solved, Advanced Computers can turn to industry leading remote assistance technology to ‘dial’ into a user’s computer and attempt to fix the problem. For our Auckland based customers, we can also send one of our expert technician’s onsite to troubleshoot the problem if the situation requires it. From adding new users to a network environment, to providing software support and trouble shooting email issues, it is reassuring to know that a reliable IT partner is only a phone call or email away.

All for a modest monthly investment

To help keep your business running smoothly Advanced Computers offers tailor made IT Support Plans designed specifically for the needs of businesses. We don’t believe in a one-size-fits all approach and can custom make a support plan based on your unique requirements.