Samsung Phone Repair – Samsung Galaxy Repair Service & Screen Replacement
Advanced Computers specialises in the repair of damaged or broken Samsung smartphones, from the classic Galaxy S series to the latest Galaxy S24, S25, and Z Fold/Flip models. Our technicians are experts who can quickly diagnose any fault and provide high-quality Samsung Galaxy repairs effectively.
Advanced Computers offers quality, fast, reliable, affordable and guaranteed repair service that is trusted by the leading NZ insurance companies. We have been the preferred repairer for major insurance providers for over 25 years. As a total electronics repair provider, we can assist with official inspection reports for your insurance claims.
Your Samsung phone can be fixed at a reasonable cost. If your device is damaged, bring it to our North Shore or Penrose workshops for an affordable and guaranteed repair. We understand that being without a device is difficult; that’s why we offer FREE courtesy phones for all mobile repairs (subject to availability).
If you are located outside of Auckland or find it more convenient, you can send your mobile phone to us via courier and we will ship it back once complete. If our team finds your phone is not worth repairing, we can discuss trade-in options toward a newer model.
Common Samsung Phone Problems We’ve Fixed
- Cracked, Bleeding, or Unresponsive AMOLED Screen Replacement
- Battery Replacement Service
- Faulty USB-C Charging Port Repair
- Liquid Damage — Professional Ultrasonic Cleaning
- Boot Loops and OS Crashes
- Firmware Upgrades and Repairs
- Camera Lens Repair
- Speaker and Microphone Issues
- Back Cover / Body Housing Fix
- Wi-Fi and Bluetooth Connectivity Problems
- Lost Data Recovery
We repair the full Galaxy lineup, from the classic S series to the latest S24, S25, and Z Fold/Flip models, and offer FREE courtesy phones for the duration of most repairs.
Genuine vs OEM Parts: What’s Right for Your Samsung Repair?
This is a question we get asked regularly, and we think it deserves a straight answer rather than vague reassurances.
Genuine Samsung Parts
These are parts made by or for Samsung, matching your device’s original specification exactly. For AMOLED screens in particular, this matters for colour accuracy and touch sensitivity — areas where quality differences between parts are most noticeable.
High-Quality OEM Parts
OEM parts are made to the same specification as the original, often by the same factories that supply Samsung, but distributed outside Samsung’s official channel. We only use OEM parts sourced from reputable suppliers with consistent quality standards.
The Choice Is Yours
Once we’ve diagnosed the fault, we’ll explain whether genuine or high-quality OEM parts are available for your specific repair, along with the price difference, and let you choose what’s right for your phone and your budget.
As a general guide:
- Current flagship models (S24, S25, Z Fold/Flip) — genuine parts are often worth the extra cost, particularly for AMOLED screens
- Older Galaxy models — high-quality OEM parts are often the more practical choice, given the device’s value
- Structural parts, buttons, cameras — context-dependent; we’ll advise based on your specific model and repair
We will never use a part we wouldn’t be comfortable explaining to you. If you want to know exactly what’s going into your Samsung before we start, just ask.

