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HP Repair & Service Centre NZ | Hewlett-Packard Parts Reseller

Advanced Computers provides comprehensive technical support and repairs for the core range of HP laptops, desktop PCs, and printers, ensuring that your valuable tech investments remain in optimal condition even after they have gone out of warranty. To ensure the fastest possible turnaround, we maintain an extensive inventory of genuine HP parts used exclusively for our in-house repair and hardware upgrade services in our Auckland workshops. This inventory caters to both current and end-of-life HP products, and we take pride in our ability to offer outstanding customer service and expert advice on replacement parts and upgrades. This extends across the entire spectrum of HP products, including Laptops, Desktops, Workstations, Gaming Devices, Tablets, Printers, and Accessories.

With Advanced Computers, you can trust that your HP devices are in capable hands, and are returned to their best possible state, offering you peace of mind and keeping your digital life running smoothly.

Our HP Technical Specialisations:

  • HP Laptops & Ultrabooks: Expert repairs for Spectre, Envy, Pavilion, and OMEN gaming series. We specialize in precision screen replacements, genuine battery installations, and keyboard/touchpad repairs.
  • HP Tablets & Chromebook Repairs: HP’s range of tablet, Chromebook and hybrid computing devices span form and function to provide powerful business and lifestyle technology in the palm of your hand.
  • HP Business Systems: Specialist support for EliteBook and ProBook series, including motherboard diagnostics, power jack repairs, and BIOS recovery for enterprise-level security.
  • HP Printer & Plotter Service: Technical repairs and maintenance for LaserJet, OfficeJet, and DesignJet printers. We resolve paper jams, fuser errors, and complex connectivity issues.
  • Hardware Upgrades: Professional installation of HP-compatible NVMe SSDs and high-speed memory to boost the performance and longevity of your existing HP hardware.

Most hardware fixes are eligible for our Express Same-Day Service. Advanced Computers has been repairing HP laptops for 28 years so we’ve got the experience and the know-how to get you operating again.

What are Certified HP Genuine Replacement Parts?

Certified HP Genuine Replacement Parts are components that have been tested by HP. HP applies rigorous compatibility testing, revision updates and quality management to every part that flows through their extensive Support Supply Chain. This ensures protection of the HP Brand and means customers can be assured of part integrity and quality control from HP and our HP Authorised Parts Resellers.

The importance of supplying Certified HP Genuine Replacement Parts

When you purchase Certified HP Genuine Replacement Parts, you are buying the quality and proven reliability that HP provides. Certified HP Genuine Replacement Parts offer outstanding value, proven reliability, exceptional quality and award-winning HP Support and Warranty. Only Certified HP Genuine Replacement Parts offer consistently proven performance over the life of the part.

Certified vs. Non-Certified

  • Certified and Qualified

  • Parts tested and qualified by HP backed by one-year warranty
  • Certified HP Genuine Replacement Parts contain genuine OEM components
  • Most current revisions of firmware help maintain top performance and compatibility

  • Non-certified and non-qualified

  • Parts NOT tested or qualified by HP
  • Contain non-genuine components which often result in low quality and short life span
  • Unauthorised reproduction of HP packaging and HP’s intellectual capital

  • Differentiators

  • Tested for HP Quality and adhere to HP Revision Control polices
  • Lower percentage of First Time To Repair and higher levels of reliability
  • Increases customer and partner satisfaction
  • Sustains long term brand value
  • Products and parts comply with the Directive for RoHS which restricts the use of certain hazardous substances
  • HP is the recipient of IDC´s Green Recycling &Asset Disposal for Enterprise certification
  • Certified HP Genuine Replacement Parts are stored in proper packaging and temperature-controlled environments

Visit Our Auckland Workshops

Our workshops are open 6 days a week across the Auckland service network. Visit our Locations Page for store details and full workshop information.