We Repair All Major CCTV Drainage Camera Brands

Brands we service include:

  • RIDGID SeeSnake — microDrain, NanoReel, Compact2, rM200, CSx monitors
  • Pearpoint / Radiodetection — P340 / P350 Flexiprobe systems
  • Hathorn — H12, H20, Wi-Fi inspection cameras
  • Mini-Cam — Proteus & SOLOPro Series
  • Vivax-Metrotech — vCam systems
  • Rothenberger ROCAM
  • Spartan Tool — Explorer & Traveler series

What we repair:

Camera heads, control units, pushrod reels, locators, sondes, LED arrays, connectors, monitors, and cabling assemblies.

Our Core Services

These are integrated with the exact content your client provided — now shaped for clarity, expertise, and commercial appeal.

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  • Cable Re-Termination
  • PCB Board Repair
  • CCTV Locator Repair
  • Technical Support
Cable Re-Termination

Push Rod Cable Re-Termination

The push rod cable is the most vulnerable part of any CCTV drainage camera system. Daily underground use causes strain, kinks, delamination, and signal loss.

We specialise in fast, accurate push rod cable re-termination, restoring:

  • Full video signal
  • Sonde transmission
  • Structural push strength
  • Reliable continuity across the entire length

This service often saves thousands compared to replacing the entire reel or camera system.

PCB Board Repair

Component-Level PCB Board Repair (Instead of Full Replacement)

Most companies will ask you to replace a full PCB or camera head — which often requires expensive parts from overseas and long lead times.

Our technicians take a different, far more cost-effective approach:

We perform true component-level PCB repairs on camera heads, mainboards, and control units.

Common repair tasks include:

  • Removing corrosion and mineral buildup
  • Replacing failed resistors, capacitors, IC chips, and diodes
  • Reprogramming and reflowing chipsets
  • Fixing water-ingress damage
  • Re-soldering connector pins
  • Working with manufacturers when encrypted chipsets require authorised replacement

This approach drastically reduces downtime and repair costs — without compromising performance.

CCTV Locator Repair

CCTV Locator Repair

Accurate locator performance is essential for survey data and compliance reporting. Frequencies must match the camera’s sonde output precisely.

We repair locator systems from Europe, Asia, and America, fixing issues such as:

  • Weak or non-existent sonde detection
  • Frequency drift
  • Coil and antenna failures
  • Damaged housings and connectors
  • Charging or internal PSU failures

After repair, each locator is tested for frequency accuracy and long-range performance.

Technical Support

Insurance Claim Technical Support

When drainage camera equipment is damaged — whether through accidental impact, water ingress, electrical faults, or job-site incidents — insurance paperwork can slow everything down.

We streamline the process with:

  • Detailed technical failure reports
  • Precise diagnosis on cause of damage
  • Support communicating with loss adjusters
  • Technical evidence for repair vs replacement
  • Liaison between your team, customer service, and the insurer

Our reports help ensure your claim proceeds quickly and accurately.

Other Common Issues We Repair

Because we work at both hardware and board level, we can fix the issues that many repairers outsource or decline:

Water-ingressed camera heads

Rolling or distorted picture

No video output

Depth counter inaccuracy

Fogged lenses or dim LED illumination

Intermittent, distance-dependent signal loss

Pushrod kinking, cracking, or continuity breaks

Corroded connectors (LEMO, Fischer, Molex, etc.)

Sonde weak signal or total failure

Monitor flickering or power cycling

If your unit fails only after 15–20 metres of push, this usually indicates a cable continuity or internal coax break — a fault we specialise in diagnosing quickly.

Why Drainlayers and Contractors Across NZ Trust Us

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Specialist Technicians, Not General Electronics Repairers

Our team understands the unique demands of drainage camera systems — moisture, vibration, chemical exposure, underground strain, and delicate PCB assemblies. This means more accurate diagnostics and longer-lasting repairs.

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Brand-Compatible Parts and Proper Waterproofing

We use correct sealing compounds, waterproof connectors, and brand-specific termination methods — not generic hardware-store alternatives.

Transparent Repair Documentation

Every repair includes:

  • A structured diagnostic report
  • Pre-repair findings
  • Detailed repair notes
  • Post-repair tests (video, sonde, pressure test)
  • Depth counter calibration results

This level of transparency helps with both future maintenance and insurance claims.

Our Repair Process

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Initial Assessment (Photos or Video)

Send us the fault, symptoms, or footage — we’ll identify likely issues before you send the unit in.

Bench Diagnosis (24–48 hrs)

We check signal pathways, PCB integrity, waterproof seals, pushrod continuity, sonde output, and monitor operation.

Fixed Repair Quote

Clear pricing. No surprises.

Repairs Performed

  • Pushrod re-termination
  • PCB component repair
  • Camera head rebuild
  • Locator repair
  • Pressure sealing
  • Connector replacement
  • LED & lens refurbishment

Full Testing & Calibration

We verify video clarity, depth measurement accuracy, frequency output, waterproof integrity, and overall performance.

NZ-Wide Courier Return

Tracked delivery to your business, depot, or workshop.

Preventive Maintenance (Recommended Every 6–12 Months)

Keep your equipment reliable during council and commercial CCTV surveys. We provide:

Pushrod strain & continuity checks

Waterproof/pressure testing

Sonde frequency accuracy test

LED brightness test

Lens clarity inspection

Connector & termination checks

Monitor input/output testing

This extends equipment lifespan and reduces sudden breakdowns on critical jobs.

Enquire Now Or Get A Quote

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Who We Work With

Our clients include:

  • Registered drainlayers
  • Plumbers
  • CCTV survey companies
  • Civil contractors
  • Councils and utilities
  • Wastewater maintenance teams
  • Insurance assessment groups
  • Property maintenance companies