Comprehensive Apple Repair Services

We provide repair support for multiple Apple device categories. Select your device type below to view model-specific repair services available at our Auckland branches.

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  • Mac Repair
  • iPhone Repair
  • iPad Repair
  • iPod Repair
Mac Repair

Mac Repair

We provide professional repairs for Apple computers including MacBook and iMac models.

  • briefcase Screen repairs – Retina and non-Retina display replacement
  • briefcase Battery replacement
  • briefcase Keyboard, trackpad, and logic board repairs
  • briefcase Performance upgrades – SSD, RAM, thermal paste
  • briefcase Water damage restoration
  • Explore Mac Repairs in Auckland
iPhone Repair

iPhone Repair

We repair all iPhone models, from earlier generations to the latest releases. Whether your device has physical damage or internal faults, we provide fast, same-day solutions.

  • Common iPhone repairs include:
  • Screen replacement
  • Battery replacement
  • Charging port repairs
  • Logic board and component-level repairs
  • Water damage restoration and data recovery
  • Explore iPhone Repairs
iPad Repair

iPad Repair

We repair all iPad models, from standard iPads to iPad Air and iPad Pro devices. Whether used for business, school or home, we restore performance efficiently to minimise downtime.

  • Screen replacement – cracked, flickering, or unresponsive displays
  • Battery replacement – fix rapid drain and charging issues
  • Logic board repairs – component-level fixes
  • Charging port repairs
  • Water damage restoration and data recovery
  • Explore iPad Repairs
iPod Repair

iPod Repair

We service a wide range of iPod models, including classic and iPod Touch devices. Our repairs help extend the life of your device and protect your stored data.

  • Screen replacement
  • Battery replacement
  • Charging port repair
  • Logic board repairs
  • Data recovery
  • Explore iPod Repairs

Apple Repairs vs AppleCare – Which to Choose?


  • Many customers ask whether to go to Apple directly or use an independent provider like us. The right option depends on your warranty status and the type of repair required.

  • AppleCare / Apple-authorised centres – Suitable for devices still under manufacturer warranty. Repairs are handled according to Apple’s service policies, which may involve part replacements rather than component-level repairs.

  • Independent Apple repair provider – Often ideal for out-of-warranty devices, liquid damage, data recovery, or complex faults. Independent repairs can offer faster turnaround times, flexible solutions, and clear upfront quotes before work begins.

  • New Zealand Consumer Guarantees Act (CGA) – Customers may also have rights beyond standard warranty coverage. We’re happy to assess your device and explain the most practical repair option available.

  • Advanced Computers operates as an Independent Apple Service Provider, and our technicians are individually Apple-certified. This allows us to access Apple diagnostics, tools, and genuine parts for supported repairs. We also carry out manufacturer-aligned service work for eligible devices while also assisting with out-of-warranty repairs that may not be covered under standard service programs.Customers seeking an alternative to manufacturer repair pathways can have their Apple devices assessed locally, with transparent repair options provided before work begins.
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Why Choose Advanced Computers for Apple Repairs?

  • When it comes to Apple repairs, experience and precision matter. Here’s why customers across Auckland trust us:

  • Certified Apple Technicians – skilled in repairing Apple computers and mobile devices
  • Independent Apple Service Provider – expert alternative to Apple-authorised centres
  • Over 20,000 happy customers since 1998
  • Trusted by local businesses, schools, and professionals across Auckland for over 25 years
  • 4.5 Google rating from 700+ reviews
  • 6,900+ Facebook followers trusting our services
  • Same-day service – many repairs completed within hours
  • Penrose & Rosedale branches – convenient access across Auckland
  • Genuine or high-quality compatible parts – ensure performance and reliability
  • Transparent pricing – upfront quotes before work begins
  • Warranty on repairs – peace of mind with every job
  • Expert motherboard repairs – we fix circuit issues instead of full replacements
  • Experience with all Apple models – from 2006 devices to the latest releases

Testimonials

Read what our Auckland customers say about our Apple repair services, from iPhone screen replacements to complex device diagnostics.

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I’ve had my iPhone 14 Pro Max for a few years, and recently the battery started dying fast. I decided to bring it here from a Reddit recommendation. They were helpful and patient. They replaced the battery and checked other parts of my phone too. Really appreciate they didn’t try to sell me extra services I didn’t need. Thanks Nancy and the Advanced Computers team.

John McKington

Penrose

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My iPod Classic stopped working a few weeks ago, and I brought it to this shop following a friend’s recommendation. They replaced the old hard drive, and restored my playlists exactly as I had them. Nancy and the staff were super friendly and explained everything. I didn’t expect such an expert service for old device like this. I’ll definitely come back if any of my other Apple products need repairs.

Alex Webb

Rosedale

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I use my iPad Pro for digital art, so when the screen started flickering, I was panicking. I brought it here after reading their Google reviews. The staff checked everything and explained the problem. Within a day my iPad was back and the screen works like new. They also made sure everything was calibrated right. I was worried about losing all my files, but nothing was lost. Great job Nancy and her team.

Maria Wilson

Auckland

Common Apple Device Problems We Help With

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Devices not powering on

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Device stuck on Apple logo

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Liquid damage or internal component faults

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Weak, swollen, or failing batteries

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iPhone or iPad not charging

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Beeping sounds, unexpected shutdown or overheating

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Faulty charging ports or power issues

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Wi-Fi or Bluetooth connectivity problems

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Logic board and circuit-level failures

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Data recovery, migration, and backup

If your Apple device is showing any of the above issues, you can visit our Auckland workshops for in-store diagnostics or book a repair online.

Visit Our Apple Repair Centres in Auckland

We operate from two conveniently located branches:

  • Both branches are fully equipped Apple repair centres in Auckland, offering professional diagnostics and walk-in repair services. You can also book online to secure your repair time and receive an estimated turnaround before visiting.

Frequently Asked Questions

Got questions about our Apple repair services in Auckland? Here are answers to common queries from our local customers.

How long does an Apple repair usually take?

Most iPhone screen and battery replacements are completed the same day. More complex repairs such as board-level diagnostics may take 2–5 working days depending on the issue.

Do you repair all Apple devices?

We service a wide range of Apple devices including iPhone, iPad, iPod, and Mac computers. For dedicated MacBook or iMac repairs, please visit our Mac repair Auckland page.

Are your technicians Apple-certified?

Yes. We operate as an Independent Apple Service Provider (IRP), and our technicians are individually Apple-certified in Apple diagnostics and repair procedures.

Do you use genuine Apple parts?

We use genuine parts where available, along with high-quality compatible parts when required. We always explain options before proceeding.

Will my data be safe during repair?

Yes. We follow strict protocols to protect your data and can create a backup before repair if needed.

Do you offer warranties on repairs?

Yes, our repairs include a return-to-base warranty. Coverage varies depending on the part and service provided.

Can you fix liquid damage or board-level issues?

Yes, we provide advanced diagnostics and component-level repair for supported Apple devices, including liquid damage cases.

How much do Apple repairs cost?

Costs vary depending on the device model and issue. We provide clear, upfront quotes before starting any repair work.

Where are your branches located?

We have repair centres in Penrose (Central/South Auckland) and Rosedale (North Shore).

Are you an Apple-authorised provider?

We are an Independent Apple Service Provider (IRP), and our technicians hold individual Apple certifications. This enables us to use genuine Apple parts, official tools, and approved diagnostic systems for eligible repairs.

Can I book online or send my device by courier?

Yes, you can book online for faster service, and courier options are available for NZ-wide customers.